Payment Policy Overview

At Nex Containers, we are committed to providing a secure, transparent, and straightforward payment experience. This Payment Policy explains the payment methods we accept, payment requirements, invoicing procedures, financing options, and payment responsibilities for purchases made through NexContainers.com or directly with our sales team.

By placing an order, you agree to this Payment Policy, our Terms & Conditions, and any applicable sales agreement. Our payment practices are designed to promote transparency, protect customer information, and comply with applicable laws and industry standards.

1. Accepted Payment Methods

We accept the following payment methods for eligible purchases.

*Subject to eligibility and approval.

2. Payment Requirements

Payment requirements vary depending on the type of order.

Orders are processed after payment or the required deposit has been received and verified.

3. Currency

Unless otherwise stated in writing:

• All prices are listed in U.S. Dollars (USD).
• International customers may pay in USD unless another currency is agreed upon in writing.
• Currency conversion fees charged by your financial institution are your responsibility.

4. Secure Payment Processing

Protecting your payment information is important to us.

• Payments are processed through secure third-party payment providers.
• Nex Containers does not store complete credit or debit card numbers on its servers.
• Online transactions are protected using industry-standard encryption and secure payment technology.

5. Order Confirmation

Your order is considered accepted only after:

1. Payment or the required deposit has been successfully received and verified;
2. Product availability has been confirmed; and
3. Nex Containers issues an Order Confirmation.

Receipt of an order request or payment alone does not constitute acceptance of an order.

6. Pricing Accuracy

We strive to ensure all pricing is accurate.

If a pricing, technical, or typographical error is identified before an order is confirmed, Nex Containers reserves the right to correct the error, cancel the order, or contact you with available options before processing the transaction.

If payment has already been collected for an unavailable or incorrectly priced item, any approved refund will be processed to the original payment method.

7. Invoices

Customers will receive an invoice or order confirmation showing, where applicable:

• Product pricing
• Delivery charges
• Applicable taxes
• Discounts
• Total amount due
• Payment status

Invoices should be reviewed promptly, and any questions should be reported before shipment whenever possible.

8. Financing

Qualified customers may be eligible for financing through approved third-party lending partners.

Financing approvals, interest rates, repayment schedules, and loan terms are determined solely by the financing provider.

9. Late or Outstanding Payments

For approved business accounts with extended payment terms:

• Payments must be made by the invoice due date.
• Late payments may be subject to applicable fees or interest where permitted by law and outlined in the applicable sales agreement.
• Nex Containers may suspend future shipments or services for overdue accounts until outstanding balances are resolved.

10. Fraud Prevention

To protect customers and our business, we may:

• Verify payment information.
• Request identity or business verification.
• Decline or cancel transactions that cannot be verified.
• Refuse transactions that appear fraudulent or violate applicable laws.

Any payment declined by your bank or payment provider remains your responsibility to resolve.

11. Taxes & Additional Charges

Unless expressly stated otherwise:

• Product prices do not include applicable sales tax, VAT, customs duties, import fees, or similar government charges.
• Any applicable taxes or required charges will be displayed in your quotation, checkout summary, or invoice before payment is completed.
• Customers are responsible for taxes or government fees required by applicable law.

12. Refunds

Approved refunds are processed in accordance with the Nex Containers Refund Policy.

Where possible, refunds are issued to the original payment method. Processing times may vary depending on your payment provider or financial institution.

13. Payment Disputes

If you believe a payment was processed incorrectly, please contact Nex Containers as soon as possible.

Our team will investigate the matter promptly and work with you to resolve verified billing concerns fairly and in accordance with applicable law.

14. Contact Us

If you have questions regarding payments, invoices, financing, billing, or any other payment-related matter, please contact our team. We are committed to providing prompt, accurate, and transparent assistance to help ensure a secure and seamless purchasing experience.

Our Customer Support team is dedicated to responding promptly to payment-related inquiries and providing clear guidance on billing, invoices, financing options, and secure payment processing to ensure a transparent and reliable purchasing experience.